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Samsung’s new DS 5000 Series is part of the OfficeServ 100, OfficeServ 500, and OfficeServ 7000 Series. The DS 5000 keysets incorporate an LCD screen, which provides important infor-mation for the user, to make using the keyset easier and more convenient. Your keyset is the most visible part of your telephone system.Please take the time.
- Samsung And Ds 5007s Telephone User Manual And Pictures
- Samsung And Ds 5007s Telephone User Manual Instructions
- Samsung And Ds 5007s Telephone User Manual Guide
- Samsung And Ds 5007s Telephone User Manual Pdf
- Samsung And Ds 5007s Telephone User Manual Software
- Samsung And Ds 5007s Telephone User Manual Download
- Samsung And Ds 5007s Telephone User Manual Online
Enterprise IP Solutions
OfficeServ
User Guide for Digital Phones
DS-5038S
DS-5014S
DS-5007S
Publication Information
Samsung Telecoms reserves the right without prior notice to revise information in this publication for any reason.
Samsung Telecoms also reserves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant.
Disclaimer
Samsung Telecoms is not responsible for errors or problems arising from customers not installing, programming or operating their Samsung systems as described in this manual.
Copyright 2004
Samsung Telecoms (UK) Limited
All rights reserved. No part of this manual may be reproduced in any form or by any means – graphic, electronic or mechanical, including recording, taping, photocopy or information retrieval system – without express written permission of the publisher of this material.
Part No.: 18934 | Version 1.0 |
EU Declaration of Conformity (RTTE)
Samsung Electronics Co., Ltd.
259 Gongdan-Dong, Gumi-City Kyungbuk, Korea, 730-030
Samsung And Ds 5007s Telephone User Manual And Pictures
(factory name, address)
declare under our sole responsibility that the product
Digital Keyphone System 'iDCS500 / OfficeServ500'
to which this declaration relates is in conformity with
RTTE Directive 1999/5/EC ( Annex II )
Low Voltage Directive 73/23/EEC
EMC Directive 89/336/EEC:92/31/EEC
By application of the following standards
.............................................
RTTE: TBR4: November 1995 incorporating TBR4/A1: December 1997
.............................................
LVD: EN60950: 2000 (IEC 60950, Third Edition, 1999)
.............................................
EMC: EN55022 : 1998, EN61000-3-2:1995 Inc A1/A2:1998 + A14:2000*,
.............................................
EN61000-3-3:1995, EN61000-4-2:1995 98, EN61000-4-3:1996,
.............................................
EN61000-4-4:1995, EN61000-4-5:1995, EN61000-4-6:1996,
.............................................
EN61000-4-11:1994, AS/NZS3548:1995
.............................................
(Manufacturer)
Samsung Electronics Co., Ltd
259, Gongdan-Dong, Gumi-City
Kyungbuk, Korea, 730-030
2003-05-19 | TE Jang | Tae-eok Jang / General Manager |
......................... | ......................................... | |
(place and date of issue) | (name and signature of authorized person) | |
(Representative in the EU) | ||
Samsung Electronics Euro QA Lab. | ||
Blackbushe Business Park | ||
Saxony Way, Yateley, Hampshire Mpow 059 over ear bluetooth headphone user manual. | ||
GU46 6GG, UK | ||
2003-05-18 | IS Lee | In-Seop Lee / Manager |
......................... | ........................................ | |
(place and date of issue) | (name and signature of authorized person) |
ABOUT THIS GUIDE
This User Guide provides instructions for installing and operating Samsung’s latest DS5038S, 5014S and 5007S 2-line LCD phones with the Samsung Enterprise IP Solutions OfficeServ system.
Please take the time to read this guide to familiarise yourself with the features of your phone.
SAFETY PRECAUTIONS
For your safety and to ensure correct operation of your phone, note carefully the following important precautions.
Avoid placing objects containing water near the phone.
Do not put objects that contain water such as vases, cups, cosmetics, and medicines near the phone. Moisture in the phone may cause fire and electric shocks.
Do not install the phone in the following locations:
-Direct sunlight or near a heater
-Humid areas or where water flows
-Areas of extreme or volatile changes in temperature.
-Dusty or dirty areas
Use a soft dry cloth to clean the phone.
Do not use chemical solvents such as wax, benzene, alcohol, thinner, aerosol, lubricant, or detergent to clean your phone.
Do not disassemble or attempt to repair the phone yourself.
If a repair is needed, please contact your authorised Samsung dealer.
© Samsung Telecoms (UK) Ltd. | 1 |
Samsung And Ds 5007s Telephone User Manual Instructions
CONTENTS
INTRODUCTION | |
About this Guide ............................................................... | 1 |
Safety Precautions ............................................................. | 1 |
PREPARATION | |
Main Features................................................................. | 3 |
Front View of the Phone ......................................................... | 5 |
Connecting Lines to the Phone.................................................... | 7 |
THINGS YOU SHOULD KNOW | |
Volume Adjustment............................................................. | 8 |
Entering Characters............................................................. | 9 |
Button LEDs ................................................................. | 12 |
USING THE FEATURES | |
Making a Call................................................................. | 13 |
Answering a Call.............................................................. | 17 |
Features Used During a Call ..................................................... | 19 |
ANNEX | |
Troubleshooting............................................................... | 23 |
Product Specifications .......................................................... | 25 |
2 | © Samsung Telecoms (UK) Ltd. |
PREPARATION
Main Features
Speed Dial
For frequently used phone numbers, you can press a speed dial button to make a call.
Pickup
You can answer a call at another extension.
Automatic Redial/Retry
When your call is important but your party is busy on another call, you can use the automatic redial/retry function. The digital phone redials the called number automatically until your party is free to take your call.
Hold
You can use the Hold feature when you need to interrupt a call; for example, when another call arrives. Use this button to temporarily hold the current call until you are ready to resume it. You can even pick up a held call at another station.
© Samsung Telecoms (UK) Ltd. | Belkin wifi range extender user manual. 3 |
Conference Calls
This button is used when multiple parties need to be connected simultaneously during a phone conversation. Up to five parties, including you, can be connected in a conference call.
Call Forwarding
If you cannot answer an incoming call, the call can be forwarded to another extension (unconditionally, while you are busy on a call, or when you are away from your phone).
Do Not Disturb
When you do not want to be disturbed, the DND feature can be set to block incoming calls and the phone will not ring. Your calls can be forwarded to another station when you do not wish to be disturbed.
Paging
If you have an urgent announcement to make, or you wish to locate a colleague, you can page through the speaker of other stations, or through optional external speakers.
Caller ID
When there is an incoming call, the caller ID or name will be displayed on the LCD screen. You can see who is calling before answering the call and respond accordingly.
NOTE | If you have any questions or concerns regarding features not covered in this user guide, refer to |
the | the other documentation supplied with your system or contact your dealer. |
4 | © Samsung Telecoms (UK) Ltd. |
Front View of the Phone
DS-5038S
38 Programmable Buttons
Speaker
Dial Buttons
Speaker Button
Hold Button
Microphone
© Samsung Telecoms (UK) Ltd.
Programmable Buttons
Soft Buttons
Scroll Button
Status Indicator
LCD screen
Volume Button
Redial Button
Conference Button
Transfer Button
Programmable
Buttons
5
DS-5014S / DS-5007S
DS-5014S | DS-5007S | Soft buttons and Scroll button |
(14 Programmable Buttons) | (7 Programmable Buttons) |
Speaker
Dial Buttons
Speaker Button
Hold Button
Microphone
Programmable Buttons |
Soft Buttons |
Scroll Button |
Status Indicator |
LCD screen |
Volume Button
Redial Button |
Conference Button |
Transfer Button |
Connecting Lines to the Phone
1Connect the handset to the handset connection jack.
2Connect the line cord to the phone line connection jack.
© Samsung Telecoms (UK) Ltd. | 7 |
THINGS YOU SHOULD KNOW
Volume Adjustment
The [ ] button is used for adjusting the volume of the handset, speaker, and ringer.
Adjusting Handset/Speaker Volume
1 During a call using the handset.
Or, during a call using the [Speaker] button.
2 Press the [VolumeS] button to increase the volume.
3 Press the [TVolume] button to decrease the volume.
Adjusting Ring Volume
1 To increase the ring volume, press the [VolumeS] button while the phone is ringing.
2 To decrease the ring volume, press the [TVolume] button while the phone is ringing.
8 | © Samsung Telecoms (UK) Ltd. . |
Entering Characters
Using the dial buttons, you can easily enter and edit characters, numbers and special characters.
“A” Button
The “A” button is used to toggle between uppercase and lowercase characters.
The “A” button of the DS-5038S,DS-5014S, and DS-5007Sdigital phone is the first button of the bottom row of the programmable buttons below the LCD screen.
DS-5038S
Button A
DS-5014S
Button A
© Samsung Telecoms (UK) Ltd. | . | 9 |
DS-5007S
Button A |
10 | © Samsung Telecoms (UK) Ltd. . |
Procedure
Press the [ ] button to move the cursor and insert or modify the desired character. Press the [ ] button to move the cursor one space to the right to enter the same character you previously selected.
Procedures for entering characters are described below.
Enter the characters according to the table below. Press button “A” to switch between uppercase and lowercase characters.
Dial frequency | 1 | 2 | 3 | 4 | 5 |
Dial button | |||||
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1 | Space | ? | , | ! | 1 |
2 | A | B | C | @ | 2 |
3 | D | E | F | # | 3 |
4 | G | H | I | $ | 4 |
5 | J | K | L | % | 5 |
6 | M | N | O | ^ | 6 |
7 | P | Q | R | S | 7 |
8 | T | U | V | * | 8 |
9 | W | X | Y | Z | 9 |
* | : | = | [ | ] | * |
# | Space | & | ! | : | |
? | . | , | % | $ | |
# | - | < | > | / | = |
[ | ] | @ | ^ | ( | |
) | _ | + | { | } | |
I | ; | ” | → | ’ |
Press the [#] button to enter special characters. Special characters are displayed in the following order.
#space & ! : ? . , % $ - < > / =
[ ] @ ^ ( ) _ + { } | ; ” → ’
© Samsung Telecoms (UK) Ltd. | . | 11 |
Button LEDs
The [Transfer] button, [Hold] button, and [Speaker] button have LEDs that turn on or off according to the phone status.
[Transfer] button | [Hold] button | [Speaker] button |
For incoming external calls or intercom calls ringing at your phone the trunk button LED or Call button LED will flash green. The trunk button LED will flash red on other digital phones with the same trunk button. While holding a call, the green LED of the trunk line will flash.
The following table summarises the status of LEDs.
Function | Button LED Status |
Trunk line or functions are in use | LED is steady green or red. |
New call is ringing | LED is a fast flashing green. |
A call is on hold | LED is a slow flashing green or red. |
A call is recalling to the digital phone | LED is a slow flashing amber. |
12 | © Samsung Telecoms (UK) Ltd. . |
USING THE FEATURES
Making a Call
This function is used when you want to make a call to other stations or to make an external call.
Calling an Extension Number
This function is used when you want to make a call to other stations.
1 Pick up the handset and check for dial tone.
2 Dial the extension number or station group number. Wait until the other party answers the call.
If a short signal tone (not a ringing tone) is heard, the receiving extension has set up the Voice Announce or Automatic Answer function.
3 Replace the handset to finish the call.
© Samsung Telecoms (UK) Ltd. | 13 |
Calling an Outside number
This function is used when you want to make an external call.
1 Pick up the handset.
2 Press the trunk or trunk group button
or dial the trunk group access code (e.g., 9).
3 Dial the telephone number you want to call.
4 Finish your call by replacing the handset.
NOTE | If the hot keypad feature is used, you can make an external call without picking up the handset |
by dialling the trunk access code. |
14 | © Samsung Telecoms (UK) Ltd. |
Using a Speakerphone
This function is used when you make a call with the speakerphone.
1 Press the [Speaker] button without lifting the handset.
2 Dial the telephone number you want to call. Or, press the trunk line / extension button.
3 Finish the call, by pressing the [Speaker] button.
New Call
1 Press the [NEW] button to disconnect your existing call, wait for dial tone and then make a new call on the same line.
If the [NEW] button does not appear on your phone, press the Soft button corresponding to [NEW]
on the LCD screen.
2 Check for dial tone and then dial the telephone number.
© Samsung Telecoms (UK) Ltd. | 15 |
Redial
To redial the last outside telephone number you dialled.
Press the [Redial] button. Or, dial [1][9].
Save Number with Redial
To save the number you just dialled for later use.
1 Press the [SNR] button before hanging up.
If the [SNR] button does not appear on your phone, press the Soft button corresponding to [SAVE] on the LCD screen.
2 The saved number can be redialled at any time by pressing the [SNR] button or dialling [1][7]. The same external trunk line will be selected for you.
16 | © Samsung Telecoms (UK) Ltd. |
Answering a Call
This function is used when you want to answer an intercom or outside call.
Using a Handset
This function is used when you answer a call with the handset.
1 When the phone rings, pick up the handset.
2 To finish the call replace the handset.
Using the Speakerphone
This function is used when you answer a call with the speakerphone.
1 When the phone rings, press the [Speaker] button without lifting the handset.
2 To finish the call, press the [Speaker] button.
© Samsung Telecoms (UK) Ltd. | 17 |
If a call is flashing at your phone but not ringing, you must press the flashing button to answer.
Call Pickup
This function is used when you pick up a call ringing at another station.
1 When, a call is ringing at another station,
pick up the handset and listen for the dial tone.
2 Dial [6][5].
3 Dial the number of the ringing station.
18 | © Samsung Telecoms (UK) Ltd. |
Features Used During a Call
These features are used while you are on a call.
Hold an Intercom Call
You can put the other party on hold if another intercom call arrives or you wish to use both hands for another task and resume the call later.
1 Press the [Hold] button during a call.
2 Replace the handset to put the current call on hold.
3 To resume the call, lift the handset and then press the [Hold] button.
© Samsung Telecoms (UK) Ltd. | 19 |
Hold an Outside Call
You can put the other party on hold if another external call arrives or you wish to use both hands for another task and resume the call later.
1 While you are engaged in a conversation, press the [Hold] button.
2 The call on hold will flash green on your phone and this line will flash red on other stations.
3 To return to the held call, press the line button. The green LED will stop flashing.
4 Resume your conversation with the other party.
NOTE | While you are on a call, pressing a trunk line button or flashing Call button can automatically |
put your first call on hold and connect you to the new call, if the automatic hold feature is set. | |
See your system administrator for advice. |
20 | © Samsung Telecoms (UK) Ltd. |
Mute
During a call you can mute the handset transmitter or microphone while still listening to the other party.
1 Press the [MUTE] button. A red LED lights on the button. If the [MUTE] button does not appear on your phone, press the Soft button corresponding to [MUTE]
on the LCD screen.
2 To clear the Mute function, press the [MUTE] button again.
Transferring a Call
You can transfer your call to another extension or return to the outside party.
1 While on a call, press the [Transfer] button. Your call is automatically put on transfer hold.
2 Dial an extension number or trunk line number.
3 For blind transfer, hang up when you hear ringing. Or, for screened transfer, wait for the called party to answer and advise them of the call. Then hang up.
Samsung And Ds 5007s Telephone User Manual Guide
© Samsung Telecoms (UK) Ltd. | 21 |
Conference Calls
Up to 5 members, including you, can participate in a conference simultaneously.
1 Press the [Conference] button while on a call. You will hear conference tone.
2 Dial the number of the internal or external party you wish to add to the conference, wait for them to answer and press the
[Conference] button again.
3 Dial the number of another internal or external party to be added to the conference,
or press the [Conference] button to begin the conference.
The conference connection status of all the numbers is displayed.
•When you have added the last party press the [Conference] button twice.
•To disconnect a party from the conference, press the [Conference] button and dial the station number
or trunk number of the party to be excluded.
Press [Conference] again to resume the conference with the remaining parties.
NOTE | Alternatively, you can press the [ | ] button and dial the conference function code [4][6] to use |
the conference function to add additional parties. | ||
22 | © Samsung Telecoms (UK) Ltd. |
ANNEX
Troubleshooting
Possible problems and their normal solutions are described below. Check this list before contacting your Samsung dealer for advice.
Dial tone is not heard when you lift the handset or press the [Speaker] button.
Check that the handset and phone line are connected to the handset connection jack and phone line connection jack of the phone.
(Refer to Connecting Lines to the Phone in this guide.)
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Nothing appears on the LCD screen while the phone is being used.
Check that the phone line is connected to the phone line connection jack of the phone. (Refer to Connecting Lines to the Phone in this guide.)
The phone does not ring or the volume is too low.
Press the [] button to adjust the volume. (Refer to Volume Adjustment. in this guide.)
Conversation quality is reduced due to noise and echo.
Samsung And Ds 5007s Telephone User Manual Pdf
If you are using the speakerphone, try using the handset.
© Samsung Telecoms (UK) Ltd. | 23 |
Excessive echo occurs during a page announcement or with Auto Answer set.
If digital phones are too close to each other, sound from one speaker might echo during a page or on auto answer call. Maintain a reasonable distance between digital phones.
Caller IDs are not displayed on the LCD screen.
-Confirm with your system administrator that the caller ID service is available from your Telephone Company.
-The caller may have blocked the sending of their caller ID.
-The caller may be making a call from an area where the caller ID cannot be provided (e.g., international calls).
-The caller may be using a public phone.
-The caller ID received from the Telephone Company may be corrupt.
Samsung And Ds 5007s Telephone User Manual Software
-The Telephone Company may not send a caller ID.
An alarm does not ring at the programmed time.
-Check if the current time is set on the phone correctly, and if the alarm is set. (See your system administrator.)
24 | © Samsung Telecoms (UK) Ltd. |
Product Specifications
The specifications of the DS-5038S, DS-5014S, and DS-5007S digital phones are as follows.
Item | Specification | ||||
Model Name | DS-5038S | DS-5014S | DS-5007S | ||
Weight (kg) | 0.962 | 0.830 | |||
Size (mm) | 266×206×119 | 235×206×100 | |||
(width×length×height) | |||||
Operating | 0 to 45 | ||||
Temperature (°C) | |||||
Operating Humidity (%) | 10 to 90 non-condensing | ||||
Number of the | 38 | 14 | 7 | ||
[Programmable] buttons | |||||
Speakerphone | Yes | ||||
AOM | 64-button AOM can be connected (software connection) | ||||
Telephone line thickness | 26AWG (or above) | ||||
LCD | 2-Line LCD | ||||
24 characters per line: English | |||||
© Samsung Telecoms (UK) Ltd. | 25 |
Samsung And Ds 5007s Telephone User Manual Download
Samsung Telecoms (U.K.) Limited
Samsung And Ds 5007s Telephone User Manual Online
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